Tuesday, May 3, 2016

Suspicious Activity Phishing

We did not send these emails that were received by some users.

Note the URLs that were displayed when hovering the mouse over the two links.

In this case the two websites that are linked to are on different domains which display different content designed to collect personal information.

Thursday, April 28, 2016

Spike in Malicious Attachments

In the past 24 hours we've seen a huge increase in the number of phishing messages with harmful attachments.  The overwhelming majority of these are being stopped before they reach users' mailboxes.  But occasionally some do slip by the filters.

While many of these contain subject lines such as "Sales Invoice", "Document xxxxx", or "Price List" we are also seeing some such as "Your Amazon.com order has dispatched" that have an attached file, generally in a .zip archive, that have trojanware embedded in the file.

If you are not certain of the legitimacy of the message, don't download and open any attachments or click on embedded links.  Look at the email address of the sender, hover your mouse over links to see the URL that they point to and consider the wording of the message -- does it contain misspellings, poor grammar or lack contact information?  Are images missing or distorted?  Is there only an attachment and no body text?  Legitimate messages from merchants will typically contain your name, an account number and contact information.

If in doubt about the legitimacy of an email you receive, delete the message and contact the (supposed) sender to confirm.  Don't take chances with unsolicited attachments.

Sunday, April 24, 2016

Dropbox Phishing

One of our system accounts received this message as a BCC recipient from a sender we did not recognize.   This was an immediate red flag.

Like most phishing messages we could readily see the link in the message went to a website not associated with Dropbox.  We checked the domain name for the site and saw it was registered less than two weeks ago.  The domain registrant has been notified that their new website has been apparently hacked.

The Chrome and Firefox browsers both blocked the site based on reports from other users.

Saturday, April 23, 2016

Phishing Email - Capital One

Below is an email received today that was sent via a compromised email account linking to a compromised website.

Note the sender address does not reflect the domain name of the bank.  Also note that when the mouse was hovered over the link in the message the website shown in the message status bar is for another business.

Visiting the compromised website we see the incorrect URL in the address bar.  But the page displays a near exact replica of the legitimate banking site -- the only links that actually work are the ones to get the visitor to enter login credentials.

We have notified all the parties that are affected by this phishing message.

Friday, April 15, 2016

Another Email Phishing Message

Here's another example of someone trying to capture email credentials.

Note the link highlighted in the message and the page at a free hosting service that it directs to.  Also note the lack of contact info.

If you ever have questions about your email account call our Help Desk, 877-502-3267.

Do not click on links in unsolicited emails.

Monday, March 28, 2016

Email Quota Phishing

Below is an example of a phishing email intended to capture email credentials.

In this example the link went to a website that was hacked for the purpose of collecting user data (the site has since been shut down by the hosting company).

While Adams may give users a notification of an issue with their email quota, our messages are quite explicit and contain our Help Desk phone number.  They do not contain a link to a webpage to increase the quota or upgrade your account.

If you have a question about your email account please call our Help Desk at 877-502-3267.

Monday, February 15, 2016

Sun Outages - First 2016 Occurrance

Twice per year many satellite-based services 
are affected by interference from the sun.

Sun outages affect all satellite-based communications and occur when the sun is located directly behind the satellite and in-line with the antenna on the ground. At that point, the noise energy from the sun is often greater than the communication signal level and may result in loss of signal.

Sun outages will affect our cable television service (as we receive our cable television programming from satellites), along with satellite-based data services such as Excede and WildBlue.

Additional details on the specific product impacts are:

Adams Cable Television

Beginning on Tuesday, March 1, and running through Monday, March 7 we will experience cable television interruptions due to the sun being directly in line with the satellite and our dishes.

As we have satellites pointing 7 different directions, the interruptions will begin around 12:45 p.m. and end around 3:45 p.m. in the afternoon.  Outages may last up to two minutes.


Sun outage interference with Exede will start Tuesday, February 29 and will run through Monday, March 7 with outages occurring from 1:55 p.m. to 2:10 p.m. for up to 15 minutes.


Sun outage interference with WildBlue will start on Tuesday, February 29 and will run through Monday, March 7 with outages occurring from 1:40 p.m. to 1:55 p.m. for up to 15 minutes.